Privacy Policy

RiddimStream Privacy Policy

Effective as of May 24, 2018

Welcome to RiddimStream, a service provided by RiddimStream Limited. (“RiddimStream”, “we”, “our”, “us”).
We are committed to safeguarding the privacy of our Website visitors; this policy sets out how we will treat your personal data as defined in the EU Regulation 2016/679 – the General Data Protection Regulation (“GDPR”);
This Privacy Policy explains the following, amongst other things:

  • Our Privacy Principles
  • The Information We Collect
  • How We Use Your information
  • How We Share Your Information
  • Your Choices and Controls
  • Contact Information

Information relating to our use of cookies and similar technologies is set out in our Cookie Policy, which forms part of the Privacy Policy. When we refer to the Privacy Policy, we are referring to the Privacy Policy and Cookie Policy.

Please take some time to read this Privacy Policy, including the Cookie Policy, in order to ensure you understand and are comfortable with our use and disclosure of your personal information.

Please note that this Privacy Policy only applies to the Website –, You may find links to other Websites, apps and services, or tools that enable you to share information with other Websites, apps and services. RiddimStream is not responsible for the privacy practices of these other Websites, apps and services and we recommend that you review the privacy policies of each of these Websites, apps or services before sharing any personal data.

If you do not agree to any of the provisions of this Privacy Policy, you should not use the Website. If you have any questions or concerns about this Privacy Policy, you can contact us at [email protected]

Data Controllers

RiddimStream Ltd. is the Data Controller of your personal data provided to, or collected by or for, or processed in connection with, our Website.

Our Privacy Principles

RiddimStream is committed to putting users first and believes you should know what data we collect about you, why we collect it, and how we use and share it. That’s why we’ve designed this Privacy Policy to give you simple, clear, and actionable information about our privacy and data protection practices.

We believe users should also have meaningful choices over the data we collect, use and share as described in this Privacy Policy.

Information We Collect

All the personal information we collect is related to providing our Website services and its features and falls into three general categories:

  • Information you provide to us
  • Information collected automatically
  • Information we obtain from third parties

Information You Provide

We ask for and collect the below personal information when you use the Website. This information is necessary for the adequate performance of the contract between you and us and to allow us to comply with our legal obligations.

We process this information in light of our legitimate interest in improving the Website and giving our users the best experience, and where it is necessary for the adequate performance of the contract between us and you.

Account Information – When you register any kind of RiddimStream account, a Facebook, Twitter or Google account is required so that we can verify your identity as a professional DJ and so that you can be authenticated to access your account.

Profile Information – you may choose, at your discretion, to provide additional information for your private profile on RiddimStream such as

  • Country of residence
  • Your real name
  • Telephone number
  • a profile picture, profile header image or avatar

We do not provide a public profile or make that available to others.

Communications – When you communicate with RiddimStream by email or through the Website, or use we collect information about your communication and any information you choose to provide.

Information We Collect Automatically

There is certain information that we collect automatically as the result of your use of the Website, or through the use of cookies and other web analytics services as described in our Cookie Policy. This information generally includes:

Usage Information – We collect information about your interactions with the Website, including the pages that you visit and links you click on, connecting your Facebook, Twitter or Google+ account.

Log Data – We automatically collect log information when you use the Website, even if you have not registered for an account or logged in. That information includes, among other things: details about how you’ve used the Website (including links to third party sites or services), Internet Protocol (IP) address, access times, your browser type and operating system, device information, device event information (e.g., crashes, browser type), and the page you’ve viewed or engaged with before or after using the Website.

Location Data – When you use certain features of the Website, we may collect data about your general location (e.g. IP address). We may use this data to provide you with location-based services (such as advertising and personalized content). Most mobile devices allow you to control or disable the use of location services for applications in the device’s settings.

Device Information – We collect information from and about the devices you use, including how you interact with the Website and information about device itself.

Information From Third Parties

Single-Sign Ons – You authorize us to collect your authentication information, such as your username and encrypted access credentials, and other information available through either Facebook, Google or Twitter.

How We Use Your Information

We use the personal information we collect from you, including with the help of automated systems and decision making, for a range of different business purposes according to different legal bases of processing and subject to the choices you make in your Settings.

Provide, Improve, and Develop the Website

To operate and maintain your RiddimStream account, and to provide you with access to and use of the Website. Your email address and password are used to identify you when you log into the Website. Your device-IDs are used to ensure that you are in control of the devices that have access to your account.

Your email will be used to send you service updates and notifications about your account, to respond to you about any comment or enquiry you have submitted.

To provide you with customer and technical support.

We process this information in light of our legitimate interest in improving the Website and giving our users the best experience, and where it is necessary for the adequate performance of the contract with you (e.g. Terms of Use).

We may use your data for other purposes, provided we disclose the purposes and use to you at the relevant time, and provided that you consent to the proposed use of your personal data.

Sharing of Your Information

This section describes how the information collected or generated through your use of the Website may be shared by you or by us.

With Your Consent – We will disclose your information if you have agreed that we may do so. We will make this clear to you at the point at which we collect your information, including the purpose(s) for which we will use the data.

Service Providers – We use a variety of third party service providers, some of who may be located outside of the European Economic Area (“EEA”), to provide services to us or to our users on our behalf. These service providers have access to your information solely to perform these tasks on our behalf, and are contractually bound to implement appropriate organizational and technical security measures to protect against unauthorized disclosure of personal data, and only to process personal data in accordance with our instructions and to the extent necessary to provide their services to us. We need to share your information, including personal information, in order to ensure the adequate performance of our contract with you.

Aggregated Data – We may also share aggregated information (information about our users that we render in such a way that it no longer identifies or references an individual user) and other pseudononimized information for regulatory compliance, industry and market analysis, demographic profiling, marketing and advertising, and other business purposes.

Compliance with Laws – We may disclose your information to courts, law enforcement agencies, and governmental authorities (i) to comply with our legal obligations, (ii) to comply with legal process and to respond to claims asserted against RiddimStream, (iii) to respond to verified requests relating to a criminal investigation or alleged or suspected illegal activity or any other activity that may expose us, you, or any other of our users to legal liability, (iv) to enforce and administer our Terms of Use and other agreements with users, or (v) to protect the rights, property or personal safety of RiddimStream, its employees, and members of the public.

Protecting our Rights – We may disclose your information if we feel this is necessary in order to protect or defend our legitimate rights and interests, or those of our users, employees, directors, officers, or shareholders, and/or to ensure the safety and security of the Website and/or the RiddimStream community.

To Our Affiliates – To enable and support us in providing the Website and Services, we may share your information, including personal information, within the RiddimStream Group. The data sharing is necessary for the performance of the contract between you and us and is based on our legitimate interests in providing the Website globally.

Change of Control – We may also share your personal data as part of a sale, merger or change in control of RiddimStream, or in preparation for any of these events. Any other entity that buys us or part of our business will have the right to continue to use your data, but only in the manner set out in this Privacy Policy unless you agree otherwise.

Information Security

RiddimStream maintains technical, administrative, and physical safeguards that are designed to prevent unauthorized access, use or disclosure of personal information we collect or store. We regularly monitor our systems for possible vulnerabilities and attacks. However, it is not possible to guarantee the security of information transmitted over the Internet. You use the Website and provide us with information at your own discretion and risk.

International Data Transfers

RiddimStream operates globally and may share your information internally with Service Providers, and third parties for the purposes described in this Privacy Policy. Information collected within the EEA may, for example, be transferred to countries outside of the EEA for the purposes as described in this Privacy Policy. We utilize appropriate safeguards such as Standard Contractual Clauses approved by the European Commission, or another legally approved mechanism, to ensure the lawful transfer of your personal data outside of the EEA.

Your Choices and Controls

We do our best to give you as much choice as possible regarding the amount of information you provide to us, and the control you have over that information.

Email – You can adjust your Settings in the “Opt Out” tab within your profile page to disable email and desktop notifications (other than important service updates and essential notifications about the Website or your account). All commercial emails and newsletters also allow you to unsubscribe at any time.

Analytics – To control whether we collect analytics and usage information, including through cookies and similar technologies, you can adjust your Settings in the “Analytics” tab within your profile.

Deleting Your Account – If you have an account and would like to delete it, you may do so by navigating to the “Opt-Out” tab within your profile, you will be required to confirm your password, on doing so your account will be permanently deleted.

Exercising Your Rights

In some jurisdictions, including the EU/EEA, you may exercise any of the rights described in this section by emailing [email protected] Please note that we may ask you to verify your identity before taking further action on your request.

Data Access and Portability

You may be entitled to request copies of your personal information held by us. While a lot of the personal information you provide to us can be accessed in your account Settings, you may also be entitled to request copies of personal information you have provided to us in machine-readable format.

Change or Correct Data

Where you cannot update data yourself through an account, you have the right to ask us to correct change, update or rectify your data.

Data Retention and Deletion

We generally retain data for as long as your account is in existence or as needed to provide the Website. However, specific retention times can vary based on context of the processing we perform and on our legal obligations.

You have the right to ask us to delete all or some of the personal data we hold about you. If you have an account, you can also delete your account through the Settings at any time as described below.

We may need to retain some of your personal data even after you have closed your account if reasonably necessary to comply with our legal obligations, or where we have a legitimate interest in doing so (e.g. to prevent fraud and abuse and maintain and enhance security).

Objection to Processing

You may object to processing your personal information in some circumstances (in particular, where we don’t have to process the information to meet a contractual or other legal requirement, or where we are using the information for direct marketing).

If you object to such processing RiddimStream will no longer process your personal information for these purposes unless we can demonstrate compelling legitimate grounds for such processing or such processing is required for the establishment, exercise or defence of legal claims or obligations.

Where your personal information is processed for direct marketing purposes, you may, under certain circumstances, ask RiddimStream to cease processing your data for these direct marketing purposes.

Restriction of Processing

Under certain circumstances, you may have the right to limit the ways in which we use your personal information.

Withdrawing Consent

Where you provide consent to the processing of your personal information by RiddimStream, you may withdraw your consent at any time by changing your account setting, updating your preferences within emails or by sending a communication to RiddimStream specifying the specific consent you are withdrawing. Please note that the withdrawal of your consent does not affect the lawfulness of any processing activities based on such consent before its withdrawal.

Lodging Complaints

You have the right to lodge complaints about the data processing activities carried out by RiddimStream before a competent data protection authority.

Contact Information

If you have questions or complaints about this Privacy Policy or our practices, please contact us by email at [email protected]

Changes to this Privacy Policy

We may update this Privacy Policy from time to time in our sole discretion. If we make changes to this Privacy Policy, we will post the revised Privacy Policy on the Website and update the “Last Amended” date below. Please be sure to periodically check this page to ensure that you are aware of any changes to this Privacy Policy. Any material changes to this Privacy Policy will be communicated to registered users by a notification to their account and/or by posting a notice of the change on the Website. Your continued access to or use of the Website after the effective date of such changes will be subject to the revised Privacy Policy.

Last Amended: 24th May 2018